Guest identity verification

There comprehensive verification system checks details such as name, address, government ID and more to confirm the identity of guests who book on Airbnb.

Reservation screening

There proprietary technology analyses hundreds of factors in each reservation and blocks certain bookings that show a high risk for disruptive parties and property damage.

£3m damage protection

Airbnb reimburses you for damage caused by guests to your home and belongings and includes these specialised protections:

Art & valuables

Airbnb will restore, replace or pay you for damaged art or valuables.

Auto & boat

They protect the cars, boats and other watercraft that you park or store at your home.

Income loss

If you have to cancel Airbnb bookings due to guest damage, you'll be compensated for the lost income

Deep cleaning

They will reimburse you for extra cleaning services needed after a guest’s stay – for example, professional carpet cleaning.

£1m liability insurance

You’re protected in the rare event that a guest gets hurt or their belongings are damaged or stolen.

24-hour safety line

If you ever feel unsafe, our app provides one-tap access to specially trained safety agents, day or night.